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My package tracking has not been updated at all.

Asked by Alma | 4/6/2020 2:54:11 PM

My package tracking has not been updated since March 19 saying “ Xiamen, delivered to air transport” and now its April 6 saying the same thing for weeks. Please help me. Was there a pause on packages or something? P.s I from the United States

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3 Answer(s)

Daisy 4/6/2020 9:17:31 PM

Hi Alma,

It takes about 7-10 days to leave China after delivered to air transport. It should be en route to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days to have update showing it arrives in the US.

Amr 4/10/2020 3:31:13 PM

Parcel EV755345685CN last update from 3 March 2020 says been handed to the air line but since no update until now. I contacted the seller and they told me there is no flights from where it been shipped to the UK because of COVID 19 pandemic. Any idea what's the actual status of the shipment and how long it may be delayed for? Thanks

Daisy 4/11/2020 6:12:22 AM

Hi Amr,

Yes, the seller is right. You still need to wait for 10-20 days to see.

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