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My package tracking says it was delivered but it was not

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Hello,
I am looking to get information on my package with tracking number acm560633618cy.
I was delivered to my house this afternoon (July 4, 2025) but it was not actually there. So i am trying to find out if my package was stolen or incorrectly delivered or something.
Can you provide me the Canadian tracking number or information so i can figure out what happened?

You may get the answer from the following articles:

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1 Answer(s)

user
Hi DJ,

There is no more tracking number for it. It's shipped by Guangzhou Red Cloud International Trade Co., Ltd. (红云邮贸). Tracking information shows it was delivered on July 1. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Order number: ACM560633618CY
Package status: Successfully received (36 days)
Country: China -> Canada
2025-07-01 12:31 Delivered Cambridge N1R 4C1
2025-06-30 15:35 Out for Delivery Cambridge N1R 4C1
2025-06-29 11:46 Arrive at the Mail Processing Center Cambridge N1R 4C1
2025-06-26 13:42 Customs clearance completed
2025-06-24 10:21 The import customs keep it for inspection
2025-06-22 16:47 customs clearanceisin progress
2025-06-19 15:41 Arriveat Airport
2025-06-16 12:19 Departure【HK International Airport】
2025-06-13 14:14 China The airlines are shipping, transshipment overseas destinations [airline departure], international mail transportation is being transferred
2025-06-10 15:41 Airline accepts 【Hong Kong】
2025-06-07 12:46 China The goods are being cleared through customs【customs clearance】, mail international transportation is being forwarded
2025-06-04 12:56 Delivered to the carrier for transportation【Hong Kong】
2025-06-01 10:29 China leaves [Hong Kong Processing Center] has been exported and shipped, express delivery leaves the processing center
2025-05-29 17:42 Hong Kong Arrival [Hong Kong Processing Center], Express delivery Arrival Processing Center
2025-05-26 16:49 Shenzhen, cargo leaves operation center
2025-05-26 16:24 Shenzhen, arrive at the delivery point
2025-05-26 15:56 Electronic information on goods has been received

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