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Need help


Good morning,

I have sent the return of some car screen that did not work, I paid the shipping and it is almost two months old. My local post office tells me that it is there in customs at CNBJSA Beijing with reference CC019569655ES I talk to the seller but he tells me that no one has contacted him. I do not want the shipment to be returned, what should I do?

I await your response
Kinds regards

1 Answer(s)

Hi Yux,

It's in Shenzhen now. You'd better track it in the following days to see if it could be delivered.

Number: CC019569655ES
Package status: In transit
Country: Spain -> China
2022-07-18 10:04 Shenzhen, Arrive at Shenzhen International Mail Processing Center (via transfer)
2022-07-18 05:37 Guangzhou, Depart from 【Guangzhou International Mail Processing Center】,Next stop【Shenzhen International Mail Processing Center】 (via transfer)
2022-07-15 13:24 Guangzhou, Arrive at 【Guangzhou Jianggao Processing Class】 (transit)
2022-07-13 15:56 Tianjin City, Leave [Tianjin Mail Processing Center], next stop [Guangzhou Jianggao Processing Class] (transfer)
2022-07-13 11:10 Tianjin, Arrive at Tianjin Mail Processing Center (via transfer)
2022-07-11 13:59 Beijing, Leave [Beijing Hangyou Terminal Transport Workshop], next stop [Tianjin Mail Processing Center] (transit)
2022-07-10 13:42 Beijing, Arrive at [Beijing International Tianzhu Treatment Center] (transit)
2022-07-10 01:28 Beijing Municipality, delivered to the Import Customs
2022-07-09 20:48 In Beijing, mail disinfection and sitting ended
2022-06-29 15:22 In Beijing, in response to local epidemic prevention requirements, mail disinfection and standing
2022-06-17 21:07 Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2022-06-13 17:08 Arrive at the Overseas Export Exchange Bureau
2022-06-10 14:33 [ES] Received
2022-07-10 01:28 Arrival at Customs, The shipment has arrived at the Customs Office of the destination country.
2022-06-29 15:22 In Customs, The goods lack an invoice for completing the procedure
2022-06-29 14:34 Arrival at Customs, The shipment has arrived at the Customs Office of the destination country.
2022-06-17 21:07 Leaving the Exchange Office, The shipment has left the international logistics centre of origin and is en route to its destination
2022-06-13 17:08 In the exchange office, The shipment has arrived at the international logistics centre of origin
2022-06-10 14:33 Accepted, Your shipment has been received at the point of origin

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