Hi Pascal Gamache,

It was delivered on April 13 according to the tracking information. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

Number: AQ758584980CN
Package status: Delivered (14 Days)
Country: China -> Canada
2021-04-13 13:23 It has been cast properly
2021-04-12 01:31 The message is in transit within the country
2021-04-05 07:59 Arrive in Canada
2021-04-03 13:53 Leave China
2021-03-29 22:04 Suzhou City, Arrival at Suzhou International Mail Processing Center
2021-03-29 21:14 Suzhou City, leave the Suzhou International Warehouse Distribution and Investment Department, the next stop (Suzhou City)
2021-03-29 19:35 Suzhou City, "Suzhou International Warehouse Allocation and Investment Department" has been received