No tracking update for 6 weeks

Asked by Vixchi | 5/5/2020 5:49:10 AM

LX062851285CN
This item has shown as arrived at sorting centre for 6 weeks and no movement, has this left China?

I also have this parcel LZ053994547CN which says the same but says left overseas on other tracking websites?

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4 Answer(s)

Daisy 5/10/2020 1:44:40 AM

Hi Vixchi,

LX062851285CN has left China and is still in transit to UK now. You'd better wait for another 10-20 days to see if you could receive it. If no, contact the seller to give you a solution as soon as possible.

LZ053994547CN is still stuck in China now. It has been stuck in Foshan since May. If it doesn't move for over a month, contact the seller to reflect the problem and get a solution.

Zelda 5/28/2020 1:00:09 AM

Hello i ordered my package in january and it says it shipped march 21 and now it’s may 28 my tracking number is LY005017232CN i’m very worried about my package please help me

Daisy 5/28/2020 4:52:18 AM

Hi Zelda,

It usually takes about 30-60 days to have update showing it arrives in the US after it was delivered to air transport. As it has been over two months, it's not normal. You need to contact the seller as soon as possible to get refund if you don't want to wait for more days.

Stmh72 5/29/2020 6:39:57 AM

Hi, my parcel has now been in transit 6 weeks and shows handover to airline 20 days ago but no update since is there an issue? LF041927134SG

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