Not delivered though it's marked delivered

Asked by Brandon | 6/20/2025 12:07:25 PM

There's no way to contact the seller I've looked and this order has not been delivered!

You may get the answer from the following articles:

How long does it take to ship via China Post?

2 Answer(s)

Beatriz | 6/20/2025 4:53:33 PM Reply

GZ0000758665YQ solicito reembolso de este envío

Daisy | 6/22/2025 8:43:22 PM Reply

Hi Brandon,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the couriert to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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This month of May I have 2 packages marked as delivered and I never seen my packages at my house .

My 1st package AG297315425CN was "delivered " on May 9th 10 am , so looking at the video nobody made any delivered at that time on my house ,my mail was delivered around 1:30 !

So now the 2nd package AG075196164CN , this one it is even worst, it says it was "delivered" on May 29th monday , memorial day weekend , as far as I know USPS didn't work yesterday but my package was marked as delivered at 9:10 am , but I track my shipment at 7am !!!!

My address is 31 CORNELL PLACE MANALAPAN .

Please can you take a look at this .

Appreciate you taking your time for this matter .

Thank you very much ,

Rafael de Oliveira.

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