Package Marked as Delivered – Not Received (Tracking ZA00793012001)
Asked by Alvaro Macias |
0
Good afternoon
According to the tracking information (tracking number ZA00793012001), the package appears as delivered on 17 July in Madrid. However, I would like to inform you that I have not received the parcel.
Could you please confirm where and to whom the package was delivered? If there is a delivery receipt or proof of delivery, I would appreciate it if you could share it with me.
Thank you for your assistance. I look forward to your reply.
Best regards,
According to the tracking information (tracking number ZA00793012001), the package appears as delivered on 17 July in Madrid. However, I would like to inform you that I have not received the parcel.
Could you please confirm where and to whom the package was delivered? If there is a delivery receipt or proof of delivery, I would appreciate it if you could share it with me.
Thank you for your assistance. I look forward to your reply.
Best regards,
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1 Answer(s)
We could only provide you with the tracking information. According to the tracking information, ZA00793012001 was delivered on July 17. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: ZA00793012001
Package status: Successfully received (29 days)
2025-07-17 15:06 Madrid,Madrid,28049 has been made, has been made [ES]
2025-07-17 08:09 Madrid,Madrid,28049 Delivery, Delivery [ES]
2025-07-15 08:45 Madrid, Madrid, 28049 express delivery, delivery to go out [ES]
2025-07-13 16:58 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [ES]
2025-07-11 10:54 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [ES]
2025-07-07 14:44 Customs clearance is completed, arrive at the overseas warehouse, express delivery leaves the processing center [ES]
2025-07-03 11:31 The customs clearance of the target country is completed [the customs clearance of the board is completed, the customs clearance of the customs clearance of the target country is completed [the customs clearance of the board is completed]
2025-06-29 11:37 The flight has arrived, the board is being dismantled, the express delivery arrives at the processing center, the express delivery arrives at [Spain] Customs [Flight has arrived, the board is being dismantled, the express delivery arrives at the processing center], waiting for customs clearance
2025-06-27 07:39 Flight departs, departs 【Shanghai Port】
2025-06-25 13:08 The cargo has arrived at the port and is waiting for flight arrangement. Export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement]
2025-06-23 08:50 Cargo leaves the operation center, express delivery leaves the processing center [cargo leaves the operation center]
2025-06-21 09:14 Quanzhou City, express delivery leaves commercial express delivery center, express delivery arrives processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-06-19 11:20 Quanzhou City, express delivery leaves commercial express delivery center, express delivery leaves processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-06-18 17:50 Quanzhou City, the email left [Jinjiang International Business Department] and was sent to [Quanzhou City]
2025-06-18 17:49 Quanzhou City, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-06-18 17:13 Quanzhou City, China Post has collected emails