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Package without update for a long time

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Hi, My package has been in transit for 51 days. According to the tracking information, it arrived in Colombia on April 2nd, but there hasn't been an update since then. Could you help me?

The tracking number of the package is: RG030122776CN

Thank you.

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1 Answer(s)

user
Hi David Metaute,

To my experience, it has been lost. You need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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