Packaged never delivered

Asked by Noel | 2/14/2023 9:26:57 PM

Package never delivered but it says it has ?

You may get the answer from the following articles:

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 2/19/2023 8:44:56 PM Reply

Hi Noel,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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