Problem with package’s tracking

Asked by Joana | 5/15/2020 6:49:29 AM

I bought some shoe boxes about one month ago, and for the third time since May 6 I’ve received the same tracking update saying the package has arrived at its destination. Yesterday I received once again that same tracking update. I don’t know if that’s accurate since I try tracking my package in my country’s postal service’s site and it doesn’t say anything about it being here yet. Please help me understand this situation.
My tracking number is LO989902621CN

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1 Answer(s)

Daisy 5/15/2020 7:29:09 AM

Hi Joana,

It hasn't arrived in your country. It's at some other point along the way to Portugal now. You need to wait for more days to get update.

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