China Post: 86 10 11185 EMS: 86 10 11183

Ready for postal carrier to collect nearly took a month

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Hi, I have sent a very important document from Australia to China (EJ308962541AU), from China EMS system, it showed it is still not arrived in China, however from AU POST website, it is clearly stated that is was Ready for postal carrier to collect, I have called several times to China EMS and Aus post, no more update, now it is over a month since I sent it on 12nd May, would it get lost? thanks.

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