Package never received

Asked by be.vivid | 11/2/2020 3:27:33 PM

according to the tracking information provided by the seller, my package was delivered on September 22, 2020 but I never received it. The time of delivery, as reported on the tracking information, was in the middle of the day. As one who works from home, I'm here everyday and never miss a delivery. I contacted the seller to confirm which delivery service i should expect. He never responded. I contacted the Seller again to confirm delivery. He never responded. If this was delivered via the US Postal Service, then I would have received an email informing me of a delivery. Through the US Postal Service's Informed Delivery Program, I receive an email every time I have mail and/or packages coming that day. I have every email from September 22nd through today and there is no package in the email from the seller or China Postal Tracking. Please send proof of delivery.

Track Your Package

1 Answer(s)

Daisy 11/2/2020 11:46:01 PM

Hi be.vivid,

Is the tracking number starts with A? I have found many people don't receive tha package that has the tracking number starting with A. It may be delivered to some other place. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

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