China Post: 86 10 11185 EMS: 86 10 11183

Delivery not received


I have not received my package of 2 dog ramps.
Order: 200619081502304
Tracking Number: UF292870479YP
Tracking says they were delivered mid July but that is not correct. I am housebound and have not received anything from BLACKTOZL. On July 11th, I received an email stating “Your order is on the way” but still have not received. Please Advise!!
Michael Quesada

4 Answer(s)

Hi 6969Opie,

It was delivered to the mailbox at 1:30 pm on July 18, 2020 in CARPINTERIA, CA 93013. If it's not address, you need to contact the seller to reflect the problem and give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

Number: UF292870479YP
Package status: Delivered (7 Days)
Country: China -> United States
2020-07-18 13:30, Your item was delivered in or at the mailbox at 1:30 pm on July 18, 2020 in CARPINTERIA, CA 93013.
2020-07-18 07:19, Your item is out for delivery on July 18, 2020 at 7:19 am in CARPINTERIA, CA 93013.
2020-07-18 07:19, Out for Delivery, 07/18/2020, 7:19 am, CARPINTERIA, CA 93013
2020-07-18 07:08, Arrived at Post Office, July 18, 2020, 7:08 am, CARPINTERIA, CA 93013
2020-07-17 12:06, Departed USPS Regional Facility, 07/17/2020, 12:06 pm, SANTA BARBARA CA DISTRIBUTION CENTER
2020-07-17 09:47, Your item arrived at our USPS facility in SANTA BARBARA CA DISTRIBUTION CENTER on July 17, 2020 at 9:47 am. The item is currently in transit to the destination.
2020-07-17 09:47, Arrived at USPS Regional Facility, July 17, 2020, 9:47 am, SANTA BARBARA CA DISTRIBUTION CENTER
2020-07-16 15:21, Arrived at USPS Origin Facility, 07/16/2020, 3:21 pm, CARSON, CA 90747
2020-07-16 14:06, Accepted at USPS Regional Origin Facility, July 16, 2020, 2:06 pm, LOS ANGELES CA DISTRIBUTION CENTER
2020-07-15 14:11, LAX-LOS ANGELES, Arrive at destination airport
2020-07-14 00:00, Pre-Shipment Info Sent to USPS, USPS Awaiting Item, July 14, 2020
2020-07-14 00:00, The U.S. Postal Service was electronically notified by the shipper on July 14, 2020 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if/when available.
2020-07-12 12:27, Departed from Yanwen Facility
2020-07-11 02:06, Process completed in Yanwen Facility
Order says its been delivered but have not received the product. Said it was delivered by USPS but they have no tracking number similar to the one provided.
Hi Dean,

You need to contact the seller to reflect the problem and get a solution as soon as possible.
I placed an order for dog ramps also and have never received them. According to them (the tracking number), they were delivered in August, but this is not correct. I went to my post office with the information and they checked into it for me and said that they never received them. I have tried numerous times to contact this company with no response. So frustrated!!!!

Related Questions

Out for delivery (7 replies)

It says my order is out for delivery today still haven't received could you tell me the delivery company who is delivering my parcel AS135041913CN thankyou

Package never received (28 replies)

according to the tracking information provided by the seller, my package was delivered on September 22, 2020 but I never received it. The time of delivery, as reported on the tracking information, was in the middle of the day. As one who works from home, I'm here everyday and never miss a delivery. I contacted the seller to confirm which delivery service i should expect. He never responded. I contacted the Seller again to confirm delivery. He never responded. If this was delivered via the US Postal Service, then I would have received an email informing me of a delivery. Through the US Postal Service's Informed Delivery Program, I receive an email every time I have mail and/or packages coming that day. I have every email from September 22nd through today and there is no package in the email from the seller or China Postal Tracking. Please send proof of delivery.

Have not got any updates in over 20 days when is my delivery date? (1 reply)

I’ve been looking for more information on where exactly my package is and when I should expect delivery. It’s been a month since my order was confirmed and the last information I received was on May 1st.... my tracking number is UJ342799647CN . Please provide me with an expected date of delivery and reason why I have not received any updates in the past 20 days. Thank you.

Lost delivery (2 replies)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!