Hi Marianne,

It should be delivered by your local postal service. If you couldn't receive it in recent 7 days, it's not normal. Then, contact the seller to reflect the problem and get a solution as soon as possible.

My tracking number is AQ848246217CN; I did not receive my package. So I woulk like to know what is happeming? Is my package lost? What Does i have to do to get it?

My package said it’s out for delivery how is that possible when I track on website it states it’s still in China I am trying to figure out where is my package and why isn’t it showing in my usps updates: my tracking number is AG438309852CN

Order number - 00020106 / AS750000640CN
THIS SHIPMENT SAYS IT DELIVERED ON 3/14 BOTH AT 1113AM AND 1113PM THIS DAY.
I NEVER RECEIVED THE SHIPMENT AND WAS HERE ALL DAY/NIGHT. IT SAYS CHINA EMS EPACKET DELIVERED IT. PLEASE DIRECT ME IN THE RIGHT DIRECTION TO RETRIEVE MY PRODUCT. ITS A BIKE SO IT WASNT IN A MAILBOX. I NEED TO KNOW WHERE THEY DELIVERED IT IF THEY DID AT ALL. THIS IS THE 3 ITEM THAT HASNT MADE IT TO ME BY VIA CHINA POST.
PLEASE ADVISE ME ON A RESOLUTION FROM YOU.
YVETTE M. GORDON

AS750191773CN saying out for delivery I have been in all the time who is the UK courier

hi annie! can i ask if were you able to receive your parcel? just wondering because mine says its out for delivery but i still havent got it yet