Shipped to wrong country

Asked by Aryan Singh | 4/24/2020 2:22:33 AM

Hello
I have ordered a product from dhgate and it was shipped on 22nd april. I have entered the delivery address of india but on tracking it is showing that it is going from China to Indonesia. Customer service is telling that it will go through indonesia and then will arrive India please check it and help me
Tracking No: LX095680751CN

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3 Answer(s)

Daisy 4/24/2020 4:43:57 AM

Hi Aryan Singh,

The destination country is Indonesia not India.

Aryan Singh 4/24/2020 5:59:26 AM

But I have entered the delivery address is of india, when I am asking the customer service of dhgate they are tellling that first it will go to indonesia then it will go to India so I want to ask you that is it possible that first the order goes to different country then it will arrive my country ?? please help

Daisy 4/25/2020 5:23:46 AM

Hi Aryan Singh,

The seller may give you a wrong tracking number or filled the address by mistake.

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