Status delivered, but I have no package
Asked by Thomas Schultze |
0
AS811435925CN is my tracking number. I don't receive my package. But status says: delivered. Can you say me, which parcel service you use in Germany? DHL, DPD, HERMES, ???
What can I do?
Sincerely
Thomas Schultze
Barnewitzer Weg 19
13585 Berlin
Germany
What can I do?
Sincerely
Thomas Schultze
Barnewitzer Weg 19
13585 Berlin
Germany
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1 Answer(s)
There should be another tracking number to track it when it arrives in Germany. You need to contact the seller to ask. It should be delivered by your local postal service. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.