Tracking
Asked by Meesha |
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Package says delivered still have not received
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1 Answer(s)
Daisy
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Hi Meesha,
It's incredibly frustrating when a package is marked delivered but isn't there. Don't worry, this happens quite often and there are several steps you can take to locate it or get a resolution.
1. Conduct Physical Search: Look in unexpected spots (bushes, side doors, garage); ask neighbors if they received it.
2. Contact Carrier: Call the delivery company with your tracking number for exact GPS location or delivery photo.
3. Wait 24-48 Hours: Sometimes packages are scanned early; gives time for actual arrival or carrier investigation.
4. Contact Seller: If still missing, notify the merchant; they can initiate a claim, reship item, or issue refund.