Tracking code expired

Asked by Octavia | 7/24/2020 5:53:14 AM

I made an order from the U.S around March to South Africa I've been tracking my parcel and it stopped moving on the 10th of June and my tracking code has expired. Its stuck in Dongguan international exchange bureau and exchange station.
I just want to know how I'm going bebget the parcel or is it even going to move.

My code is : RV363181801CN

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1 Answer(s)

Daisy 7/26/2020 5:29:00 PM

Hi Octavia,

According to the latest tracking information, it will be returned back to the seller. It has been stuck in Dongguan city where the seller is located since June 10. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: RV363181801CN
Package status: Expired
Country: China -> South Africa
2020-06-10 14:04, Dongguan City, leave the "Dongguan International Exchange Bureau and exchange station", the next stop "package express bulk business back-office support class"
2020-06-09 17:24, Dongguan City, import customs release.
2020-06-09 17:04, Dongguan City, sent to the import customs.
2020-03-25 04:15, Guangzhou, airlines start shipping.
2020-03-14 01:45, Guangzhou, has been handed over to the airline transport.
2020-03-14 01:44, Guangzhou, has been handed over to the airline transport.
2020-03-13 11:15, Guangzhou City, arriving at the Guangzhou International Center (via transfer)
2020-03-12 20:38, Dongguan City, "Dongguan International Exchange Bureau and exchange station" has been exported to the direct seal.
2020-03-12 11:10, Dongguan City, leave the "package express bulk business back support class", the next stop "Dongguan International"
2020-03-12 10:49, Dongguan City, "package express bulk business department back stage support class" has received

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