Asked by Amelia Oktaviani | 11/17/2016 9:52:08 PM
I want ask about this package. This is from Brazil and the destination country is Singapore. But why transit in China for so long time. Can you help me?
Daniel 11/18/2016 2:35:39 AM
The tracking system shows the destination country for this package is China not Singapore. You'd better call Correios Brazil to ask what happened to it.
Amelia Oktaviani 11/18/2016 2:52:55 AM
Really. Let me check with the sender. Can I get the person in charge email for this matter? I will forward the pic email to the sender. And they can solve the problem.
Amelia Oktaviani 11/22/2016 3:18:31 PM
The sender said that no problem with the tracking system. It should be send to Singapore not china. Can you help me?
Amelia Oktaviani 11/22/2016 6:32:43 PM
Help this CP465378129BR
Can you help me with this? Someone send me package from Brazil to Singapore, but it's in China from 27/10, when it should ship to Singapore? It's almost 1 month there. The sender said it shipped to singapore and come to China only for transit.
Admin 11/22/2016 7:42:46 PM
You'd better call +86 10 11185 (then 8 for English service) to contact China Post what's wrong with it. It's abnormal for it staying in China for a month.
Amelia Oktaviani 11/22/2016 8:17:15 PM
Hi. Can you give me the contact person of the China Post's custom email. I tried to call but the connection so bad. It said it's in Beijing Transit Station Import scan.
Amelia Oktaviani 11/23/2016 12:35:55 AM
Hi. Who will responsible with this? It said that the box is in China from 27/10. And it's transit for almost 1 month.
Admin 11/23/2016 5:38:00 AM
The last update shows it was imported opening at Beijing Exchange Bureau on Oct. 27.
Sorry, there is no way to connect Beijing Exchange Bureau. You can only try to call China Post to inquire.