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Tracking doesn't update

Asked by Sanne | 11/3/2016 10:39:43 AM

Hi, My parcel doesn't update anymore since 20 Oct. Maybe you can help me out? I want to know where the package is and when I can expect it deliverd.

LX989272775CN
LC989272744CN

Thank you very much. Kind regards

Track Your Package

6 Answer(s)

Sanne 11/3/2016 10:43:35 AM


LX989272744CN

David 11/3/2016 6:18:06 PM

Hi Sanne,

There may be some problem with China Post system. Your parcel is sent by ePacket. Within 15 days, it should be reached the destination country. I think it's in Netherlands now. You can contact PostNL to ask if they have received this parcel.

Sammie Lee Walton Sr 11/4/2016 7:53:26 PM

Why can't I track my order . tracking number 71624871697

Daisy 11/6/2016 5:24:18 AM

Hello Sammie Lee Walton Sr,

It's under the custom check in Guangzhou on Nov. 4. If it pass the check, it will leave China and head for your country.

Epy8338 3/2/2020 2:59:50 PM

Tracking doesn't update

Hi, My parcel doesn't update anymore since the first updated status on 24 Feb 2020. Maybe you can help me out? I want to know where the package is and when I can expect it deliverd.
LP002762760CN
Thank you very much. Kind regards

Daisy 3/2/2020 7:05:01 PM

Hi Epy8338,

There is no tracking information for it because the seller just created the order but hasn't shipped it. You need to push the seller to ship the package immediately if you are urgent.

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