Tracking says delivered but no package received
Asked by Janet Stahl |
0
China Post Tracking #XCSU002035972BO
The tracking information says the package was delivered on 8-19-2025 but I did not receive. No package has been delivered so far. I talked to my local post office and they had no information. They also said they needed a domestic tracking number which I do not have. Can you give me any information as to where my package could be?
The tracking information says the package was delivered on 8-19-2025 but I did not receive. No package has been delivered so far. I talked to my local post office and they had no information. They also said they needed a domestic tracking number which I do not have. Can you give me any information as to where my package could be?
You may get the answer from the following articles:
1 Answer(s)
It's shipped by Xichen Supply Chain (Shenzhen) Co., Ltd. (熙辰供应链深圳有限公司). Tracking information shows it was delivered on August 19. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.
Tracking Number: XCSU002035972BO
Package Status: Successfully Received (33 days)
Country: China -> United States
2025-08-19 14:14 Alpharetta,Georgia,30022,Delivered->Your item was delivered in or at the mailbox
2025-08-19 10:18 Alpharetta,Georgia,30022,Out for Delivery
2025-08-19 08:16 Alpharetta,Georgia,30022,Arrived at Facility
2025-08-16 08:27 US, Shipment in transit. Thanks for your waiting.
2025-08-13 09:17 US, In Transit to Next Facility, Arriving On Time
2025-08-11 09:14 US, Shipment in transit. Thanks for your waiting.
2025-08-08 09:20 US, ORLANDO, FL 32819, Departed Shipping Partner Facility, USPS Awaiting Item
2025-08-08 07:18 US, ORLANDO, FL 32819, Arrived Shipping Partner Facility, USPS Awaiting Item
2025-08-06 08:43 US, Shipment in transit. Thanks for your waiting.
2025-08-04 09:52 US, HOMER GLEN, IL 60491, Departed Shipping Partner Facility, USPS Awaiting Item
2025-08-04 07:50 US, HOMER GLEN, IL 60491, Arrived Shipping Partner Facility, USPS Awaiting Item
2025-07-31 08:38 US, In transit, it's progressing through Post network
2025-07-29 09:19 US, LOS ANGELES CA DISTRIBUTION CENTER，Departed USPS Regional Facility
2025-07-29 07:17 US, LOS ANGELES CA DISTRIBUTION CENTER，Arrived at USPS Regional Facility
2025-07-27 07:15 US, Customs clearance agent received the shipment in destnation country
2025-07-26 08:28 US, Released from customs: customs cleared
2025-07-25 08:19 US, Arrival to the destination airport
2025-07-23 08:11 HONGKONG, Departure from HK center airport
2025-07-20 07:13 HONGKONG, Arrived at HK center airport
2025-07-19 07:26 shenzhen, Item outbound in sorting center.
2025-07-18 10:22 shenzhen, Item inbound in sorting center.