Tracking shows delivered, but I haven't received it
Asked by Sharalee J |
0
Tracking number: SH9900285574YQ
Seller: khadon.com
This is the only tracking number I received. I was never given information about which carrier would handle delivery in USA, so I don't know who to contact. I have not received this package. I've checked my mailbox and at my neighbor's houses. I can't find the package. Please tell me which US carrier it was supposed to handle the delivery so that I can contact them.
Seller: khadon.com
This is the only tracking number I received. I was never given information about which carrier would handle delivery in USA, so I don't know who to contact. I have not received this package. I've checked my mailbox and at my neighbor's houses. I can't find the package. Please tell me which US carrier it was supposed to handle the delivery so that I can contact them.
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1 Answer(s)
It's shipped by Shenzhen Shenghang International Logistics Co., Ltd. (深圳升航国际物流有限公司). Tracking information shows it was delivered on June 16. If you don't receive it, you need to contact the seller to reflect the problem and ask which courier is in charge of delivering it to you or require the seller to contact the courier to check it for you.
Order number: SH9900285574YQ
Package status: Successfully received (13 days)
Country: China -> United States
2025-06-16 12:48 Delivered Henderson 89015
2025-06-15 12:41 Out for Delivery Henderson 89015
2025-06-14 21:26 Arrive at the mail processing center Henderson 89015
2025-06-13 14:53 Customs clearance completed
2025-06-12 12:26 The import customs keep it for inspection
2025-06-11 15:35 Customs clearanceisin progress
2025-06-10 18:04 Arrive at Airport
2025-06-09 15:16 Departure【HK International Airport】
2025-06-08 10:01 Airline accepts 【Hong Kong】
2025-06-07 15:28 Delivered to the carrier for transportation【Hong Kong】
2025-06-06 12:44 Express delivery departure processing center【Hong Kong】
2025-06-05 14:09 Express delivery arrives at the processing center [Hong Kong]
2025-06-04 22:23 Export customs/release [Shanghai]
2025-06-04 10:16 Email departure processing center [Shanghai]
2025-06-03 22:58 The email has been sorted and is ready to be sent [Shanghai]
2025-06-03 14:11 Shanghai Processing Center has received and sent to [Shanghai]