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System says AM086748019CN delivered but I havent received it

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Tracking system says AM086748019CN delivered but I havent received it

You may get the answer from the following articles:

Why can't I track my China Post package?
Why Do I Receive A Package from China That I Didn't Order?
I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

user
Hi Desire,

AM086748019CN was delivered to on Dec. 3. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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