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i havent gotten any mail at my house or mailbox and have checked with my local

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i need to know if it was delieverd because it doesnt show deliverd or that it has arrievd in norway ZC45471383699 is the tracking number it shows deliverd but i havent recievd any thing do i need to pick it up anywhere havent gotten any notifactions

You may get the answer from the following articles:

How to Fill the International Express Mail (EMS) Waybill

1 Answer(s)

user
Hi Tarald hovet,

We are only a third-party global logistics information aggregation platform and could only provide you with the tracking information. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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