Hi Joergen Carlsen,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZC43236510599
Package Status: Successfully Received (19 days)
2025-08-14 05:05 HEARING, HEARING, delivered 【DK HEARING HEARING £ HEARING】
2025-08-14 00:11 Hørning, Express delivery has arrived, waiting for customer to pick up the item
2025-08-12 06:56 Hørning, Express delivery departure processing center【DK Hørning Hørning】
2025-08-12 06:46 Hørning, Express delivery arrival processing center【DK Hørning Hørning】
2025-08-07 03:42 Hørning, Express delivery departure processing center【DK Hørning Hørning】
2025-08-04 09:00 AMS, Arrival [AMS]
2025-08-02 20:13 HKG, Departure【HKG】
2025-08-01 22:24 HKG, Express delivery arrival processing center [HKG]
2025-08-01 18:09 SHENZHEN, Export customs clearance is completed [SHENZHEN]
2025-07-26 22:46 Dongguan City 52310004, the email left [Dongguan International Company Directly Affiliated International Business Department] and is being sent to [Guangshang Center]
2025-07-26 22:44 Dongguan City 52310004, the email has been sorted in [Dongguan International Company Direct International Business Department] and is ready to be sent
2025-07-26 21:47 Dongguan City, Express delivery departure processing center [Dongguan City]
2025-07-26 21:40 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-07-26 21:37 Dongguan City 52310004, China Post has collected emails