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What is the current order status with the traking number RE037685140CN

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I bought it on AliExpress on March 17th and it still hasn't arrived.
RE037685140CN has no updated information.

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3 Answer(s)

user
Hi José Pereira,

It's still stuck in Zhengzhou now. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution or open a dispute on AliExpress to get refund in time.

Number: RE037685140CN
Package status: In transit
Country: China -> Portugal
2020-05-06 17:05, Zhengzhou City, leaving Zhengzhou International Processing Center, the next stop , Zhengzhou Bus Transfer Station
2020-05-01 10:29, Zhengzhou City, Zhengzhou International Processing Center has been exported directly sealed
2020-05-01 10:29, Zhengzhou City, Zhengzhou International Processing Center return, note: security return
2020-03-23 16:14, Zhengzhou City, Zhengzhou International Processing Center has been exported directly sealed
2020-03-22 15:32, Zhengzhou City, leaving the "Zhengzhou City Delivery Division Of the International Small Package Investment Department", the next station "Zhengzhou International"
2020-03-22 11:14, Zhengzhou City, Zhengzhou City Delivery Division International Small Package Investment Department has received
user
Hello,
I have already questioned the seller and he told me that the fault for the parcel being stuck in Zhengzhou lies with the carrier Chinapost.
I don't know what to do anymore.
user
Hi José Pereira,

If you couldn't receive it in time, you need contact seller for compensation or open a dispute on AliExpress to get refund. China Post only has shipping contract with seller not buyer. So if the parcel is lost or stuck for a long time, China Post will compensate the money to shipper not receiver. If you can not get the goods in time, you have the right to get your money back from seller.

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