Hi Randall,

It arrived in Vancouver on Jan. 27 and no update for it after that. You'd better contact the seller to reflect the problem and get a solution as soon as possible.

Number: UT886470252CN
Package status: Expired
Country: China -> Canada
2020-01-27 07:12, Vancouver, reached the place of arrival
2020-01-12 13:40, Nanjing, Airlines
2020-01-11 13:44, Nanjing, delivered to air transport
2020-01-10 10:46, Nanjing City, Nanjing International Mail has been exported directly sealed
2020-01-10 10:46, Nanjing City, Nanjing International Mail return, Note: Security return
2020-01-06 13:05, Shanghai, Shanghai International Mail Exchange Station Returned
2020-01-05 03:29, Pudong, Shanghai Airlines
2020-01-04 12:21, Shanghai, Return
2020-01-04 09:45, Shanghai, delivered to air transport
2020-01-04 09:43, Shanghai, delivered to air transport
2020-01-02 17:03, Nanjing City, Nanjing International Mail has been exported directly sealed
2020-01-02 10:58, Nanjing City, scheduled to fly, scheduled flight number KA863-CX888, scheduled departure time 08:25
2019-12-31 13:42, Nanjing, leaving the International Bulk Collection Center, the next stop , Nanjing International
2019-12-30 13:19, Nanjing City, "International Bulk Collection Center" has received

The company name was treesfriday but all links don’t work Company is gone? So What do I do
Thanks

Hi Randall,

If you couldn't get connected with the company, there is no other way for you to get refund. If you pay through PayPal, you can open a case to get refund.