What does "exchange station returned" mean?

Asked by Aili | 9/6/2019 1:36:29 PM

I ordered some clothes and makeup from China on the 30th. Since the 31st, every other day the package tracker I use has told me it's left the country. However, the local info tells me it keeps getting returned. What does this mean?

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6 Answer(s)

Daisy 9/6/2019 8:17:04 PM

Hi Aili,

What's the tracking number?

Aili 9/6/2019 8:19:01 PM


Daisy 9/7/2019 3:21:29 AM

Your package is packed with other packages in a large package. Some of the package may have problem to pass the check, so yours was returned back to be checked together. It will pass the check finally.

horror hair 9/8/2019 5:06:40 PM

Hi, my track number is RB809011271SG, only says on transit for 9 days now. Can I know where is the package right now? I’m concerned it’s a lost package because it never updates. Thanks

Daisy 9/8/2019 7:01:21 PM

Hi horror hair,

You'd better contact Singapore Post to check if it's trackable. They may not provide tracking information for it.

Linda 4/7/2020 10:59:40 AM

I had a call on my phone saying international mail could not locate

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