Hi Daniela,

The package is not normal. You'd better contact the seller to give you a solution.

What does it mean "not normal"?

It doesn't leave China and is stuck in Shangcha city according to the tracking information.

But why it doesn't leave China? What's wrong with the package?

Hi Daniela,

You'd better contact the seller to help you check the detailed reason.

Hi
My shipment stuck in shenzhen interchange bureau since 21 feb
No update tell now
UR015679672CN
From china to kuwait
Can you explain why.. thanks

Hi Jm,

There is no further update after Feb. 21 because the package is sent by China post ordinary small packet plus. China Post doesn't provide tracking service for it after it leaves some stations of China. It usually takes about two months for it to reach and it's easy to be lost. You'd better contact the sender to give you a solution if you couldn't get it in time.