Why hasn’t my package updated in almost a month?

Asked by Username1 | 4/13/2020 12:58:22 PM

I ordered something from Etsy over a month ago. It supposedly shipped out on March 9. As of March 19, it has stopped showing any updates and still says that “Origin Post is preparing to dispatch this shipment.”
The other package from the same order showed up several weeks ago, so I’m worried that this one is lost.
Tracking number is LW561020824CN

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6 Answer(s)

Daisy 4/14/2020 8:26:27 PM

Hi Username1,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to reach and there will be further update when it arrives.

Username1 4/15/2020 7:51:52 AM

Thanks, Daisy!

nguyen2 7/10/2020 2:58:25 AM

Hi can you please provide an update to my item. No updates since 01/06/20.
Tracking number - LZ094214912CN
Thank you

Daisy 7/12/2020 6:50:16 PM

Hi nguyen2,

It was delivered by airline on May 22 and takes about 30-60 days to have update showing it arrives in UK after it was delivered by airline. You'd better wait for more days to get update.

Sheree Tubbs 8/3/2020 2:30:06 PM

No update to the tracking info of my package coming from China. LS295401007CN

Daisy 8/3/2020 10:53:02 PM

Hi Sheree Tubbs,

It's delayed for a long time in China. To my experience, there should be update showing it arrives around August 20, you'd better wait for more days to see if there is any update. If there is no update in this month, better contact the seller to give you a solution as soon as possible.

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