Hi Jeff sharpe,

We are only a third-party global logistics information aggregation platform and could only provide you with the tracking information. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZP08654750201
Package Status: Successfully Signed for (21 days)
Country: China -> USA
China Post:
2026-02-09 10:33 WHITE PLAINS 10606-3901, Compromise [US New York WHITE PLAINS 10606-3]
2026-02-07 15:00 WHITE PLAINS 10606-3901, outbound delivery【US New York WHITE PLAINS 10606-3】
2026-02-05 15:40 WHITE PLAINS 10606-3901, the mail arrives at the delivery point [US New York WHITE PLAINS 10606-3]
2026-02-01 14:04 New York, destination transfer【New York】
2026-01-29 08:05 Mail leaves the processing center [US New York]
2026-01-27 15:53 The mail arrives at the processing center [US New York]
2026-01-25 08:01 LAX, customs clearance in destination country completed [LAX]
2026-01-24 09:38 LAX, arrival
2026-01-23 12:33 Shanghai, departure
2026-01-22 14:21 Shanghai, export customs clearance completed [Shanghai]
2026-01-21 16:56 Hangzhou, mail leaves the processing center [Hangzhou]
2026-01-20 12:40 Hangzhou, mail arrives at the processing center [Hangzhou]
2026-01-19 12:21 Hangzhou 31150039, the mail has left [Collection and Distribution Point, Dafeng Road, Chengnan Street, Tonglu County] and is being sent to the next stop.
2026-01-19 12:19 Hangzhou 31150029, the email left [Tonglu County International Customer Sales Department] and is being sent to [Hangzhou International]
2026-01-19 12:19 Hangzhou 31150029, the mail has been sorted at [Tonglu County International Customer Sales Department] and is ready to be sent out
2026-01-19 11:56 Hangzhou 31150029, China Post has received the mail