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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Is this a scam?

May I please have the status on my order? I have sent an email to:. [email protected]. Order summary. 5VD80844DF1890514. Domestic: ZC00966448901. August 3, 2025, Sent by CN_CHINA_POST_EMS. Status: Shipped. Total. $63.85. BRIGHTNOVA INC.. −$63.85. Aug 2 . Payment. PayPal. Please respond. I feel that this is fraudulent.

2 Answer(s) | Asked by Mark | 8/15/2025 7:35:15 AM

Fake Tracking Number Dispute (ZA01230950501)

I ordered a product from an ad on Facebook and never received it. The tracking number that they gave me is: ZA01230950501. When entered into the tracking system it shows that it was delivered but I never received it. Everything I found online says to contact China Post directly to see how it was originally entered into the system, as scammers are using fake tracking numbers that show tracking status of packages that don't exist. PLEASE HELP! I filed a dispute with PayPal as well and don't know where to go from here.

3 Answer(s) | Asked by Benjamin Lesnau | 8/8/2025 7:38:40 AM

I'm wondering what do I do if I got scammed?

I got a receipt abd everything and even a tracking number over a month ago I've been waiting forever and I think I just got scammed

0 Answer(s) | Asked by Lnotty | 8/7/2025 6:31:46 AM

Can’t contact & didn’t receive item

This a copy of details. Have tried emailing tried finding the store. I’ve tried everything I can’t track it. What do you suggest? I do? Is it real or is it a scam?. . Diana Hannah. 1 item • Ordered Jul 9. Waiting for details free transit. LM223448010CN. 追雞. compressed sofa. $109.00 • Grey /2.... Order receipt. Visit store. <

1 Answer(s) | Asked by Kristie | 8/6/2025 7:30:32 PM

ZA00870495501 - My package is listed at delivered but nothing has been received

Dear China Post, we have been home all week and we're home when the package was listed as delivered but nothing has been delivered. I have read your FAQs but I cannot contact the local delivery service as it does not list who the delivery service was? Can you please provide those details? . I've tried contacting the seller but never get a response.. Have I been scammed? I am worried. Is the consignment ZA00870495501 a legitimate package sent via China Post? . Can you tell me the address it was delivered to?. Please help

1 Answer(s) | Asked by Derek Jenkins | 7/23/2025 4:16:55 PM

No delivery on my package, I got scammed by the store

I ordered a package from the clothing store and obviously I got scammed SH9900908561YQbecause I've never received it

1 Answer(s) | Asked by trandd | 7/22/2025 3:48:16 PM

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