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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Item not delivered

Hello,. Tracking no. ZA04355800901. I have not received my package yet tracking says it has been delivered to my correct address.. Could you please provide the UK Courier name.. I have obviously been scammed out of my money by the seller and China Post as I have contacted you twice and had no reply.. Kindly reply to me with the UK Courier name you have used for my package.. Regards

0 Answer(s) | Asked by Craig Allen | 2/12/2026 1:53:53 AM

ZA04800976301

The package was released for delivery and never arrived. The tracking number is not visible with any local couriers. It's a scam. Ordered from CasaLoom Living. ZA04800976301

1 Answer(s) | Asked by Asiek92 | 2/10/2026 4:43:57 PM

Tracking

Where is my package. Its been a month this system is a scam

1 Answer(s) | Asked by Marvin C | 2/9/2026 7:20:59 PM

My package states it was delivered but no proof nor did I recieve my packages!

Yes I ordered from a website that was apparently a scam and they are stating my package was delivered but I have no proof of delivery. I have security cameras and it does not show any delivery made to my home at all!!!

1 Answer(s) | Asked by Melissa | 2/4/2026 8:09:02 AM

Delivered to wrong address

Tracking # ZC56584086499. Amazon Order #111-4373859-1201034. Your info shows this was delivered to a business in Miami. I live in Hobe Sound. Amazon still shows package as out for delivery but delayed with last update January 23 (over a week ago). Is this a scam? Or am I still expecting this to arrive? Where is the waybill? What is the item description and weight?

0 Answer(s) | Asked by Holly | 2/2/2026 4:17:49 PM

Shipment

ZA03371292201. Where my shipment scammers you. The tracking number is unclear. Writes delivered to levanger and where is the address. You suggest me go through the whole city of Levanger and its post office. Although the address to where to send was clearly written.

0 Answer(s) | Asked by Ligita | 1/19/2026 1:54:32 AM

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