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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Package missing. Shipper says delivered. No US tracking#

Ordered items from a company who was using the AT HOME Clearance name. The paperwork they sent me says carrier was Sprinter, but when I contact Sprinter for info, it shows shipped by China Post. I have their tracking number, and their tracking says it was delivered on August 21,2025, but only says to Frisco, TX and the zip code. Not delivered to our home. I cannot track it in US, as all I have is a tracking # of ZA01444774801, and I get either it was delivered, or that it was possible the package has not been received by the carrier. I cannot locate who was the shipper in the US. There is no USPS or UPS tracking number. We were home on the supposed day of delivery, so we know it was not stolen. Can you help me find my package? I don't know if I have been scammed, but if I have, I need to find out so I can purchase new items and report them as scammers. Getting very frustrated.

1 Answer(s) | Asked by Sue Slater | 9/8/2025 2:06:13 PM

Package never arrived

Tracking for package . LZ 262 824 087CN is for an "email being delivered, successfully signed for and returned to the sender". Not for my large package to come to Minnesota, USA.. Is this a scam to fake delivery?

0 Answer(s) | Asked by Jim | 9/5/2025 8:37:34 AM

Package SAYS “Delivered”, and BOTH my cameras say DIFFERENT. Contacting IC3

Discovered this “Postal Service” is involved and is PARTICIPATING in a multi-million dollar SCAM on Americans, and needs to be Investigated and Sued. Contacting an Attorney, and informing IC3 of all documents to PROVE IT.

1 Answer(s) | Asked by Michael Andrus | 9/4/2025 10:52:00 AM

missing parcel

i still not receiving my parcel which supposedly arrived on 17/8/25 i aready complaint to u before but not recejve any email since can i getting update for my parcel or am i getting scam from you all? please track my parcel and getting back to me ASAP - ACM339306576CY and KHY2280597691YQ. at least let me know which courier you use to deliver my parcel

1 Answer(s) | Asked by Farah | 9/3/2025 7:30:20 PM

Is this a scam?

May I please have the status on my order? I have sent an email to:. [email protected]. Order summary. 5VD80844DF1890514. Domestic: ZC00966448901. August 3, 2025, Sent by CN_CHINA_POST_EMS. Status: Shipped. Total. $63.85. BRIGHTNOVA INC.. −$63.85. Aug 2 . Payment. PayPal. Please respond. I feel that this is fraudulent.

2 Answer(s) | Asked by Mark | 8/15/2025 7:35:15 AM

Fake Tracking Number Dispute (ZA01230950501)

I ordered a product from an ad on Facebook and never received it. The tracking number that they gave me is: ZA01230950501. When entered into the tracking system it shows that it was delivered but I never received it. Everything I found online says to contact China Post directly to see how it was originally entered into the system, as scammers are using fake tracking numbers that show tracking status of packages that don't exist. PLEASE HELP! I filed a dispute with PayPal as well and don't know where to go from here.

3 Answer(s) | Asked by Benjamin Lesnau | 8/8/2025 7:38:40 AM

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