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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

It says delivered no package

This item says it’s delivered 31 days after purchasing and is not here. Is this a scam because the purchase place doesn’t exist anymore. I will be reporting this website if I do not get an answer.. ZA02200611501

2 Answer(s) | Asked by Joseph Ramirez | 10/10/2025 2:28:24 PM

Have not received my delivery

I have ordered 2 gaming chairs from a internet website called Jdkincl. I have tracked the order all the way to delivery in my country but have not received anything or got an notification from the postal company in my country. I can't access the store website to get more information. Is it possible that i have been scammed or am i missing something?

2 Answer(s) | Asked by Andreas | 9/25/2025 1:39:22 AM

Not receiving packages seems to be a theme here.

It says that my package was delivered. I don't know to whom because it was not me. I use informed delivery from the USPS, and I NEVER received any type of notification stating that there was a package to be delivered. I believe this is a scam.

1 Answer(s) | Asked by stewartdom | 9/23/2025 9:16:02 AM

No delivery. Scam

My item shows on the tracking as delivered, but I'm sure you will not be suprised to hear that it is not.. I was in all day, have 24hr cctv and there was no attempt to deliver at 15.27 on the 19th as your tracking suggests. Tracking number KHY2280574788YQ

1 Answer(s) | Asked by Jim Tester | 9/22/2025 3:33:45 AM

KHY2280750890YQ - Package sais delivered but never arrived

I ordered a package from Shenzhen China nearly a month ago, the tracking on 17 track claims that this has been delivered but the package has never arrived. I have cameras outside my phone and i can clearly see the package was never delivered. I think this is a scam and i am very dissapointed that any time i buy something from China it leads to a scam. The tracking number provided was: KHY2280750890YQ. Are you able to please look into this for me.

1 Answer(s) | Asked by [email protected] | 9/15/2025 9:48:08 PM

Never delivered

Well as isee others had the same thing happen to them. They claim they sent it out but not received. They resent and give me the same tracking number which still says it was delivered. The new number They don't send. Telling me to just use the old one. This is a scam. Turning it over to the credit card company

0 Answer(s) | Asked by Patricia Labbee | 9/15/2025 9:45:08 AM

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