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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Shipment

ZA03371292201. Where my shipment scammers you. The tracking number is unclear. Writes delivered to levanger and where is the address. You suggest me go through the whole city of Levanger and its post office. Although the address to where to send was clearly written.

0 Answer(s) | Asked by Ligita | 1/19/2026 1:54:32 AM

What is usps tracking

I have package says its in kelso wa the town i live in but I went to post office they said its not there tracking number. Is this a scam. ZA04180286801 that the tracking number from China post

0 Answer(s) | Asked by Jean | 1/12/2026 10:38:10 PM

scam tracking

I have been given this tracking number. A number of tracking sites suggest this a scam. My track no. ZA04351817701. Can you confirm this package?

0 Answer(s) | Asked by Nigel Williams | 1/12/2026 8:25:38 AM

Where is my order, tracking shows has been in Indianapolis since 11/26/25?

Shows in left facility last tracked in transit 11/30/25. Was supposed to be delivered 12/9/25, then 12/13/25. Purchased specifically for a trip that I have since returned from, now unknown when delivered, I live in Indianapolis and could have picked it up many times if told where to go. Purchased through Amazon, they are not helpful in reaching China Post or seller to make issue right. About to ask for refund and report to authorities as appears to be a scam as order information can not now be found. Will contact card for transaction refund as well. This is not right and absolutely no response or chance to speak with carrier about delivery or status of order!!! Ordered mid November!. l

1 Answer(s) | Asked by Patrick Raney | 1/9/2026 4:45:01 PM

MY PACKAGE IS DESCRIBED AS DELIVERED BUT IT HAS NOT BEEN DELIVERED

THE CODE FOR DELIVERY IS QLD000557551CN AND THE PLATFORM TRACK 718 SAYS I HAVE TO CONTACT MY LOCAL POST OFFICE THERE IS NO PACKAGE DIRECTE TO ME IS IT A SCAM OR DO I HAVE TO ASK SOMEBODY ELSE. IT SAYS IT HAS BEEN DELIVERED BUT IT HAS NOT I ASKED MY NEIGHBORS AND CHECKED SECURITY CAMERAS AND NOTHING PLEASE HELP ME

0 Answer(s) | Asked by JORGE JAIMES | 1/8/2026 5:15:33 PM

Not delivered

Tracking number ZA03278637601. I did not receive package, was I scammed by you, where is my package, I want it.

0 Answer(s) | Asked by Doreen Rousell | 12/26/2025 12:41:44 AM

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