Hi Nandini,

It's shipped by Xiyou Supply Chain (西邮供应链). Tracking information shows it was delivered on March 14. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Tracking Number: XY2387381242YQ
Package Status: Successfully Signed for (29 days)
Country: China -> Canada
XYGYL:
2026-03-14 16:16 Delivered Brampton L7A 4E7
2026-03-13 09:17 Out for Delivery Brampton L7A 4E7
2026-03-10 11:50 Arrival Mail Processing Center Brampton L7A 4E7
2026-03-07 13:27 Customs clearance completed
2026-03-04 16:58 The import customs keep it for inspection
2026-03-02 11:52 Customs clearanceisin progress
2026-02-27 08:37 Arrive at Airport
2026-02-26 12:33 Departure【HK International Airport】
2026-02-24 13:51 Airline received【Hong Kong】
2026-02-23 14:37 Handed over to the carrier for transportation【Hong Kong】
2026-02-22 08:11 The shipment leaves the processing center [Hong Kong]
2026-02-20 16:40 Express delivery arrives at the processing center [Hong Kong]
2026-02-18 09:53 Export customs/release [Shenzhen]
2026-02-16 12:20 parcel leaves processing center [Shenzhen]
2026-02-14 11:18 parcel has been sorted and is ready to be sent [Shenzhen]
2026-02-13 21:31 Shenzhen Processing Center has received it [Shenzhen City]