China Post: 86 10 11185 EMS: 86 10 11183

How to Fill the International Express Mail (EMS) Waybill

 

Filling Requirements for International Express Mail Waybill:

1.    The detailed express mail waybill should be filled out by the sender and pasted on the mail cover. When filling in the waybill/form, use a typewriter, printer or ballpoint pen to write the details clearly in blue or black colors. The handwriting or printing should be neat and clear, and the copy content of the fifth page/slip should also be legible and clear.

2.    The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.

3.    In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.

4.    For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.

5.    The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.

Questions and Answers

Tracking shows delivered but I didn't receive the package

Hello, I am the receiver of EMS tracking number ZA04584384501.. Tracking shows delivered in Guelph, Canada on Feb 10 but I did not receive the parcel.. Please tell me which local courier delivered the parcel in Canada and whether proof of delivery exists.. Thank you..

0 Answer(s) | Asked by Kai | 2/16/2026 2:57:10 PM

items not received

Tracking # XY2387183371YQ Package not received

0 Answer(s) | Asked by Terry James | 2/13/2026 8:36:17 AM

Missing Package ZC48431580799

Hello,. This package, ZC48431580799, seems to be lost or missing. Possibly at Customs, however US Customs will not answer questions so I'm turning here for answers as China Post is the shipper. What is the status? Is there anything needed from me?

0 Answer(s) | Asked by James | 2/2/2026 5:16:35 PM

How can I do to have package EW168215121FR delivered??

It seems that there is a missing invoice in the package number EW168215121FR. Indeed, I just sent a few chocolates, and a pair of earrings and a necklace, none of them are of a great value (I declared the price already).. What can I do to have it delivered?. Thanks on advance,.

0 Answer(s) | Asked by GabrielPayen | 1/29/2026 7:27:34 AM

ZC50933557099

this tracking number seems to drpped somewehe in a locker ! can you plse tel me which carrier and how can i retrieve my parcel. thanks

0 Answer(s) | Asked by [email protected] | 1/29/2026 4:20:35 AM

Item stuck at Sihui delivery office since 18 Jan 2026

Hi, my recipient has yet to receive my item under tracking number LT138523092SG from Singapore post? After checking it seems like my item is still stuck at Sihui Delivery office. May I know what is the issue? And why it is still at China Sihui delivery office and not deliver to recipient? Thank you

0 Answer(s) | Asked by Grace Tan | 1/27/2026 5:35:22 AM

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