China Post: 86 10 11185 EMS: 86 10 11183

How to Fill the International Express Mail (EMS) Waybill

 

Filling Requirements for International Express Mail Waybill:

1.    The detailed express mail waybill should be filled out by the sender and pasted on the mail cover. When filling in the waybill/form, use a typewriter, printer or ballpoint pen to write the details clearly in blue or black colors. The handwriting or printing should be neat and clear, and the copy content of the fifth page/slip should also be legible and clear.

2.    The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.

3.    In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.

4.    For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.

5.    The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.

Questions and Answers

Stuck at Customs

Hello,. The package sent from Australia under tracking number LK261270660AU was returned in good condition (shoes unworn as they were the wrong size). It has been held in customs for an extended period. I have contacted the receiver, who advised that responsibility for following up with customs lies with the sender, as they are unable to contact China Customs or intervene in the process.. These items were originally sent to Australia and then returned, so there should be no duty or taxes payable, as these were already covered at the time of the original purchase.. Could you please assist in having the parcel released from customs? This delay is causing significant inconvenience, and I would appreciate your help in resolving the matter..

0 Answer(s) | Asked by [email protected] | 2/27/2026 5:47:54 PM

I sent a book from Chile to a printing company in China

I sent a book from Chile to a printer, and it seems to be stuck with no tracking information.. The Chilean postal service gave me the following tracking number: RR400244295CL. Please help me get the book to its destination.. The book was sent to the company and is for a salesperson named Mr. Pirro. The package label is in Chinese and English, and reads as follows:. 致:Fujian Juhui Printing Co., Ltd.. 地址:福建省福州市仓山区十字亭路4号印团网产业园3号楼. 邮编:350008. 销售方:“Mr. Pirro”. . To: Fujian Juhui Printing Co., Ltd.. Address: Building 3, Yintuanwang Industrial Park, No. 4 Shiziting Road, Cangshan District, Fuzhou City, . Fujian Province, China.. Postal Code: 350008. Seller: “Mr. Pirro”.

1 Answer(s) | Asked by Javier Muñoz Aranguiz | 2/24/2026 2:37:39 PM

Package not delivered

I never received this package and I have been given no information to pursue the delivery. Tracking ZP09304920201. Where is my package. This seems like a scam

1 Answer(s) | Asked by emc713 | 2/24/2026 10:08:41 AM

Tracking shows delivered but I didn't receive the package

Hello, I am the receiver of EMS tracking number ZA04584384501.. Tracking shows delivered in Guelph, Canada on Feb 10 but I did not receive the parcel.. Please tell me which local courier delivered the parcel in Canada and whether proof of delivery exists.. Thank you..

0 Answer(s) | Asked by Kai | 2/16/2026 2:57:10 PM

items not received

Tracking # XY2387183371YQ Package not received

0 Answer(s) | Asked by Terry James | 2/13/2026 8:36:17 AM

Missing Package ZC48431580799

Hello,. This package, ZC48431580799, seems to be lost or missing. Possibly at Customs, however US Customs will not answer questions so I'm turning here for answers as China Post is the shipper. What is the status? Is there anything needed from me?

0 Answer(s) | Asked by James | 2/2/2026 5:16:35 PM

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