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How to Fill the International Express Mail (EMS) Waybill

 

Filling Requirements for International Express Mail Waybill:

1.    The detailed express mail waybill should be filled out by the sender and pasted on the mail cover. When filling in the waybill/form, use a typewriter, printer or ballpoint pen to write the details clearly in blue or black colors. The handwriting or printing should be neat and clear, and the copy content of the fifth page/slip should also be legible and clear.

2.    The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.

3.    In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.

4.    For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.

5.    The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.

Questions and Answers

Who and how to I pay for a package stuck in ChinaPost Customs

Greeetings,. Re: Tracking No. " LX079413876CA ". My package is stuck in China Customs awaiting payment.. Who, how and and how much do I make a payment to to release the package to its destination.. One would think this would be an option on this web page. (To track, trace and pay for said items).. Kevin

1 Answer(s) | Asked by Kevin Curry | 6/10/2025 9:43:26 AM

Confirming return to sender in Australia

Hi again Daisy, Yes I have looked at 17Track and it seems the Chinese receiver has chosen not to address any receival issues, so it is on it's way back to me in Australia. Oh well, it is still very upsetting and disappointing that Tablets World has gone down this path, and I know lots of people world wide are in agreeance of this. Thank you again for trying to assist me. Kind regards Bea Rath-Male in Australia

0 Answer(s) | Asked by Bea Rath-Male | 6/6/2025 10:01:22 PM

Missing Package

Domestic: GZ0000705540YQ. May 12, 2025, Sent by CN_CHINA_POST_EMS. Status: Shipped. This package was never received. Can you help me track where it may have been delivered to?

1 Answer(s) | Asked by Lisa Miller | 6/4/2025 2:47:22 PM

Parcel stuck in transit - CP515305841CN

Hi . My parcel seems to be stuck for the last 2 weeks saying the following - . It appears to have been sent on 3 flights and the last one was 25/5 but no update since then. Is it lost? Normally when I use this seller it takes 2-3 days to fly to he UK but I am worried its lost as its never been delayed like this and there is normally an explaination. . Parcel number - CP515305841CN. 2025-05-21 10:57. BEIJING PARCEL, Despatched to the UK. 2025-05-20 23:53. BEIJING PARCEL, Prepared for despatch to the UK. 2025-05-20 15:00. Delivery Agent - CHINA, Collected. Origin. - Sync Time: 2025-06-04 09:48:36 (GMT+01:00). 2025-05-25 16:20. 航空公司启运. 2025-05-24 08:50. 飞机进港. 2025-05-24 02:40. 航空公司启运. 2025-05-23 12:50. 飞机进港. 2025-05-23 08:35. 航空公司启运. 2025-05-22 15:56. 航空公司接收. 2025-05-22 13:49. 航空公司接收. 2025-05-22 02:26. 北京市, 已交承运商运输. 2025-05-21 18:21. 北京市, 邮件离开【北京国际互换局】,正在发往下一站. 2025-05-21 10:57. 北京市, 【北京国际互换局】已出口直封. 2025-05-21 10:56. 北京市, 出口海关/放行. 2025-05-21 00:12. 北京市, 出口海关/留存待验

1 Answer(s) | Asked by ross.brown | 6/4/2025 3:46:17 AM

Tracking number ACM113310701CY; I have not received the items please

My tracking number is ACM113310701CY. I ordered goods from China and have monitored the delivery process but as I speak, I have received nothing despite the delivery status of delivered. I have also visited my local post office and they do not have the parcel. Please help me.

1 Answer(s) | Asked by Modupe Okeneye | 6/3/2025 8:58:26 PM

item at customs awaiting clearance by addressee

Good day, looks like my item landed in China on the 6th April 2025. I have looked to see the progress and seems it is awaiting customs clearance by the addressee (Yongming Xia, Jiazhaoye), there is a contact phone number for this addressee on the declaration. Please would it be possible to contact the addressee and inform them that the item has arrived at customs. Every day I check to see what the progress is on my item. If there is any import duty tax on the Chinese end to pay please advise me, it has been since the 31.3.25 that this item left Australia, kind regards Bea Rath-male.

4 Answer(s) | Asked by Beate Rath-male | 6/3/2025 8:46:11 PM

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