How to Fill the International Express Mail (EMS) Waybill
Filling Requirements for International Express Mail Waybill:
2. The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.
3. In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.
4. For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.
5. The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.
Questions and Answers
Package apparently delivered but nowhere to be seen.
Apparently the package items I ordered were delivered on 07/03/2026 but I have not seen any evidence of this being true as I have never received the items, please can I get some information on where this package was delivered too, perhaps a picture of the location or address it was left at as it definitely wasn’t left at address that it was meant to be. . Tracking number: ZA04930554101 · China Post
Package not received
Tracking help needed. Package seems to be lost. ZC56531197299 SHIPPED OVER 40 DAYS AGO.. Thanks. Harvey
Package held at customs
Good evening,. I sent a parcel from the UK that has been held at customs for almost 3 months. I have not received any information as to why and the recipient has not been contacted either. . Could you please help ? . . Package is showing at GUANGZHOU EMS, China. Royal mail tracking number is EF047850518GB.
Unknown status of my package after flight left China
Hi,. My package EB854127911CN apparently left China on february 16, and it hasn't registered any new movements since then. Local mail says that the package hasn't formally entered my country yet and it doesn't seems to be in possession of my country's customs either. . What could've happened there? Did my country's custom lose the package? Or it couldn't successfully leave China in the first place?. Please advise, thanks
Stuck at Customs
Hello,. The package sent from Australia under tracking number LK261270660AU was returned in good condition (shoes unworn as they were the wrong size). It has been held in customs for an extended period. I have contacted the receiver, who advised that responsibility for following up with customs lies with the sender, as they are unable to contact China Customs or intervene in the process.. These items were originally sent to Australia and then returned, so there should be no duty or taxes payable, as these were already covered at the time of the original purchase.. Could you please assist in having the parcel released from customs? This delay is causing significant inconvenience, and I would appreciate your help in resolving the matter..
I sent a book from Chile to a printing company in China
I sent a book from Chile to a printer, and it seems to be stuck with no tracking information.. The Chilean postal service gave me the following tracking number: RR400244295CL. Please help me get the book to its destination.. The book was sent to the company and is for a salesperson named Mr. Pirro. The package label is in Chinese and English, and reads as follows:. 致:Fujian Juhui Printing Co., Ltd.. 地址:福建省福州市仓山区十字亭路4号印团网产业园3号楼. 邮编:350008. 销售方:“Mr. Pirro”. . To: Fujian Juhui Printing Co., Ltd.. Address: Building 3, Yintuanwang Industrial Park, No. 4 Shiziting Road, Cangshan District, Fuzhou City, . Fujian Province, China.. Postal Code: 350008. Seller: “Mr. Pirro”.
