Hi,

We are a children's wear label based in Melbourne, Australia.

I require the following freight forwarding services, could you please provide us with a rough price quote estimate for this service:

Sea Freight = 20 x boxes (50W x 60H x 45L) each weighing 25kg per box (containing children's sleepwear)

Origin: Shanghai, China (due to depart July 2017)
Destination: Port Melbourne, Australia

Regards,
Imogen Williams
Production Planner at Bear Brunch Designs.

I am writing to ask for help regarding my EMS parcel with tracking number EN404590255JP. According to the tracking information, it has been held at Guangzhou EMS and shown as “Item presented to import Customs” since October 26, 2025, with no further updates.

I am the recipient of this parcel, and I live in Azerbaijan. I am using a freight forwarding company called 166cargo, which usually handles deliveries from China to Azerbaijan. However, since the parcel is stuck in customs, I am not sure what steps I should take or who I should contact to have it released and delivered to 166cargo. The freight forwarder company says they can not do anything about a parcel unless the parcel is delivered to their warehouse.

Could it be checked the current status of this shipment and advise how I can arrange for it to be cleared or handed over to my freight forwarder?

Dear, I want to know the freight charges from Xiamen China to Karachi Pakistan (Postal Code 74200) via EMS Courier Sevice. Please tell me the total freight charges.
Best Regards,
Imran Saleem.