Hi Mariarosa,

According to the tracking information, AQ470026368CN was delivered on Nov.10. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

can you tell me who you have entrusted the shipment to Italy? to which courier?

Hi Mariarosa,

"cast" means it has been delivered. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

the product may have been stolen by the courier. to which courier did you entrust the shipment in Italy? I need it because I have to report to the INTERPOL police

Hi Mariarosa,

It's delivered by Poste Italiane in Italy.

Poste Italiane has confirmed to me that your track number ( AQ470026368CN ) is not present in their systems and therefore YOU HAVE NOT DELIVERED THE SHIPMENT TO THEM. if you have delivered the shipment to them, give me the Italian post office track number

Hi Mariarosa,

You need to contact the seller to as for the tracking number in Italy. The seller should give you a solution if you couldn't receive it at last.

THE SELLER UNFORTUNATELY IS A LITTLE HONEST CHINESE WHO DOESN'T REPLY ANY MORE TO EMAILS. IT WILL BE MY CARE TO DENICATE COURIER AND SELLER AT INTERPOL