AS070154732CN tracking number says delivered but never received

Asked by Boudou Anne-Marie | 6/20/2023 4:08:26 AM

when I follow the tracking number I see delivered but I never received the package neither my neighbours. What shoul I do now. I'm very dissapointed

You may get the answer from the following articles:

Why can't I track my China Post package?

How do I track a package from China?

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 6/20/2023 8:26:15 PM Reply

Hi Boudou Anne-Marie,

According to the tracking information, AS070154732CN was delivered on June 13. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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