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Package not received


I ordered a Raised Bed online and paid for it.
I received an email saying that product was delivered.
I never received the product.
I went to the post office and they said that ORDER # 230421043208893 tracking # AG069083234CN has not been delivered by them.
They said that the item was too large for them to handle and that Ups or Fedex would be a better choice.
They also said that tracking # AG069083234CN was an international tracking number.
Please help me.

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1 Answer(s)

Hi Russ Mineo,

AG069083234CN was delivered In SAINT GEORGE, UT84790 on May 8. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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