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Contradictory Tracking LP372597161FR

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Hey,
Can you please tell me why, for my parcel number LP372597161FR, the official airmail in france tells me my package is stuck in HK since 05/15 and the seller/aliexpress tracking website tell me it arrived to the destination country on 05/23?

Also parcelapp tells me its arrived to France but 17tracks tracks it in HK.

It's my first time ordering and i dont know what to do...

Thank you very much

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2 Answer(s)

user
Hi Dana,

Is it sent from China to France by 4PX? You'd better contact the seller to confirm. If so, it's still in Dongguan China now.

LP372597161FR
2020-05-13 03:26, DONG GUAN, Depart from facility to service provider.
2020-05-11 13:06, Zhongshan,China, Shipment arrived at facility and measured.
2020-05-11 13:06, Zhongshan,China, 4PX received shipment.

user
Bonjour Dana
Allez voir sur le site parcelsapp. il y a des infos sur votre colis.

Related Questions

Contradictory Tracking LP372597161FR (2 replies)

Hey,
Can you please tell me why, for my parcel number LP372597161FR, the official airmail in france tells me my package is stuck in HK since 05/15 and the seller/aliexpress tracking website tell me it arrived to the destination country on 05/23?

Also parcelapp tells me its arrived to France but 17tracks tracks it in HK.

It's my first time ordering and i dont know what to do...

Thank you very much

Urgent Follow-Up: Contradictory Tracking Information and Request for Resolution (0 reply)

Dear China Post Representative,
I am writing in response to your recent message regarding my shipment. I am extremely dissatisfied with the handling and communication concerning my parcel.
Tracking number: CP401674027CN
Initially, I was informed that my bag was lost, but now you state that it was delivered to Egypt on June 30. This is clearly impossible, as the parcel was sent from China on June 23—there is no feasible way it could have been delivered within such a short time frame, especially considering the earlier claim of it being lost.
Furthermore, I have already contacted the Egyptian Post, who have confirmed that no such delivery has taken place. This means that the tracking information provided by China Post is incorrect or misleading.
I demand that China Post conduct an immediate investigation to locate my bag and provide a clear and verified update on its current status. If the parcel truly cannot be found, I insist that you initiate compensation procedures without further delay.
Please treat this matter with urgency. I expect a prompt and transparent response, along with either the recovery of my parcel or full compensation for its value.
Sincerely,
Ahmed Hegazy

Urgent Follow-Up: Contradictory Tracking Information and Request for Resolution (0 reply)

Dear China Post Representative,
I am writing in response to your recent message regarding my shipment. I am extremely dissatisfied with the handling and communication concerning my parcel.
Tracking number: CP401674027CN
Initially, I was informed that my bag was lost, but now you state that it was delivered to Egypt on June 30. This is clearly impossible, as the parcel was sent from China on June 23—there is no feasible way it could have been delivered within such a short time frame, especially considering the earlier claim of it being lost.
Furthermore, I have already contacted the Egyptian Post, who have confirmed that no such delivery has taken place. This means that the tracking information provided by China Post is incorrect or misleading.
I demand that China Post conduct an immediate investigation to locate my bag and provide a clear and verified update on its current status. If the parcel truly cannot be found, I insist that you initiate compensation procedures without further delay.
Please treat this matter with urgency. I expect a prompt and transparent response, along with either the recovery of my parcel or full compensation for its value.
Sincerely,
Ahmed Hegazy

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