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Contradictory Tracking LP372597161FR

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Hey,
Can you please tell me why, for my parcel number LP372597161FR, the official airmail in france tells me my package is stuck in HK since 05/15 and the seller/aliexpress tracking website tell me it arrived to the destination country on 05/23?

Also parcelapp tells me its arrived to France but 17tracks tracks it in HK.

It's my first time ordering and i dont know what to do...

Thank you very much

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2 Answer(s)

user
Hi Dana,

Is it sent from China to France by 4PX? You'd better contact the seller to confirm. If so, it's still in Dongguan China now.

LP372597161FR
2020-05-13 03:26, DONG GUAN, Depart from facility to service provider.
2020-05-11 13:06, Zhongshan,China, Shipment arrived at facility and measured.
2020-05-11 13:06, Zhongshan,China, 4PX received shipment.

user
Bonjour Dana
Allez voir sur le site parcelsapp. il y a des infos sur votre colis.

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Hey,
Can you please tell me why, for my parcel number LP372597161FR, the official airmail in france tells me my package is stuck in HK since 05/15 and the seller/aliexpress tracking website tell me it arrived to the destination country on 05/23?

Also parcelapp tells me its arrived to France but 17tracks tracks it in HK.

It's my first time ordering and i dont know what to do...

Thank you very much

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