Delivered

Asked by Ursula Langowski | 5/26/2025 11:17:26 PM

You have in your track that the parcel is delivered. I get no parcel and was the whole day at home. Find my parcel!!!! Its a gift for my parents. The shop I ordered get the information that I dont get it

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How long does it take to ship via China Post?

1 Answer(s)

Daisy | 5/27/2025 7:06:56 PM Reply

Hi Ursula Langowski,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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