Hello,
I am contacting you about a shipment AG634537228CN, the status of the shipment is delivered, but it has not yet been delivered. Give me a little more information about where it was delivered and who received my shipment. I have been corresponding with the seller for a long time and they directed me to the transport company. Please respond quickly and solve the problem.
Thanks

I have a problem with a shipment that, according to the shipment information, should have been delivered to me on October 15, 2021. To this day I have not received this shipment. It can be assumed that the shipment is at the customs office. But until today I have not received any notification and therefore I do not know where and at which customs office the package was delivered.
The tracking number is:
AQ527448153CN
I thank you in advance for your help.
Sincerely yours ,
Robert Rangelow

I have noticed that some people have a problem with shipments that arrived on 01.12 in Liege. I have a shipment that has been stuck in Liege since 1st December and is not moving. I also have a shipment that arrived in Liege on 02.12 and has already been delivered to the destination coutry. Therefore, the problem is not because of Covid-19. I first contacted the seller, then the post offices in Belgium and the Netherlands, and finally the airport and customs in Liege. No one can tell me why the shipment is stuck. I want some information, becouse there isn't logical explanation why the shipment from 01.12 in Liege is stucked and shipment from 02.12 in Liege is delivered in destination country.