Delivered but dont have it

Asked by Julien | 5/16/2025 4:26:12 AM

Hello
Do you have german tracking number for your tracking number at637240045cn
It is delivered if i look on cn tracking but it is not here.
Tracking say delivered on sunday but this is not right. At sunday any people dont work
can you helf me

You may get the answer from the following articles:

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 5/18/2025 8:48:38 PM Reply

Hi Julien,

According to the tracking information, AT637240045CN was delivered on May 11. If you don't get it, you need to contact the seller to ask for the new tracking number in Germany. Then, use the number to check with Germany Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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