Delivered but not received
Asked by Claudius Erhardy |
0
Dear China Post, the tracking number mentions that my parcel was delivered, but I checked with all my neighbors and potential delivery points, impossible to locate this parcel delivered on Jan the 11th. I cannot get from the supplier any more information and I guess that someone has signed for this parcel, document I cannot get in order for me to investigate.
Tracking no: AS811622424CN
I really hope you can help me with this matter,
With my best regards
Tracking no: AS811622424CN
I really hope you can help me with this matter,
With my best regards
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1 Answer(s)
According to the tracking information, AS811622424CN was delivered on Jan.11. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.