Delivered but not received
Asked by Emily Cosgrove |
0
My package is showing as delivered when I track it but I have not received it. I was in all day so I know that delivery was not attempted. I have checked with neighbours and they also have not received anything.
Please could you advise, tracking number is GZ0000045863YQ postcode hu4 7jj.
Please could you advise, tracking number is GZ0000045863YQ postcode hu4 7jj.
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2 Answer(s)
Emily Cosgrove
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Please provide proof of sugnature as none of my neighbours have taken this in.
It's shipped by Guangzhou Logistics (光舟物流). Tracking information shows it was delivered on April 14. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact Guangzhou Logistics to check it for you.
Order number: GZ0000045863YQ
Package status: Successfully signed for (7 days)
Country: China -> UK
2025-04-14 15:05 Delivered Hull HU4 7JJ
2025-04-13 10:42 Out for Delivery Hull HU4 7JJ
2025-04-12 14:22 Arrive at the mail processing center
2025-04-11 10:39 Customs clearance completed
2025-04-10 20:22 Customs clearance is in progress
2025-04-10 16:59 Arrive at Airport
2025-04-09 20:26 Departure [HK International Airport]
2025-04-09 09:37 Received by airline [Hong Kong]
2025-04-08 19:22 Handed over to the carrier for transportation [Hong Kong]
2025-04-08 13:01 Export customs/released [Shenzhen]
2025-04-07 20:47 Mail left the processing center [Shenzhen]
2025-04-07 16:23 Shenzhen processing center has received it [Shenzhen]