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Sender says parcel is lost, is there any chance the parcel will still be delivered or is it certainly lost? Also where is the last place the parcel was, can you give any exact tracking? Thank you

5 Answer(s)

Hi Robert,

It's sent by EMS and should be delivered in a month. As it has been over three months, it has a high chance of lost. The seller should send one again to you or refund you in this case.
Is my package stuck at customs? Please help: EH018789116US
Hi Connie,

Yes, it's stuck at customs now. If it's not released in a week, it should be waiting the seller to declare to the customs. You'd better contact the seller to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.
Hi Daisy, it is a return back to the seller. EH018789116US. Does the seller need to declare it?
Hi Connie,

It has been released from the customs. The delivery was filed on March 10. The receiver couldn't be get connected. It's delivered today again. You'd better notice the receiver to get it. If he doesn't get it today, let him call the postman's number 13827309342 to get it.

Number: EH018789116US
Package status: Pick up
Country: United States -> China
2021-03-11 09:18 Guangzhou City, "Flow Flower Delivery Department" arrangement delivery, delivery: Zeng Xiaoshuo, tel: 13827309342, the Department of Touting: 020-86662878
2021-03-11 08:25 Guangzhou City, arrived at the "Flow Flower Delivery Department"
2021-03-11 05:49 Guangzhou City, leave the Guangzhou Aviation Center, the next stop of the "FlowIng Flower Delivery Department" (transit)
2021-03-10 17:43 Guangzhou City, "Flow Flower Delivery Department" delivery results feedback - inappropriate delivery, notes (not contact the recipient, arrangements for re-delivery), delivery: Zeng Xiaoshuo, tel: 13827309342
2021-03-10 14:42 Guangzhou City, "Flow Flower Delivery Department" arrangement delivery, delivery: Zeng Xiaoshuo, tel: 13827309342, the Department of Touting: 020-86662878
2021-03-10 13:57 Guangzhou City, arrived at the "Flow Flower Delivery Department"
2021-03-10 11:10 Guangzhou City, Arriving at Guangzhou Aviation Center (transit)
2021-03-10 09:52 Guangzhou City, import customs release
2021-03-08 10:58 Guangzhou City, import customs retained for inspection
2021-03-06 09:59 Guangzhou City, import customs retained for inspection
2021-03-05 22:34 Guangzhou City, sent to the import customs
2021-02-27 10:22 New York, Leaving The Foreign Export Swap Bureau (not yet arriving at China Post)
2021-02-27 10:20 New York, to the Overseas Export Swap Bureau
2021-02-26 13:20 United States, United States has been received

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