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EJ281336317AU

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Hello, my package has been held in customs for almost a month now, I am sending it from Australia to China as a return item. Can you please help me?

1 Answer(s)

user
Hi Vincenziio,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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EJ281336317AU (1 reply)

Hello, my package has been held in customs for almost a month now, I am sending it from Australia to China as a return item. Can you please help me?

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