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Electric urban cruiser bike

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I've been waiting for my item to be delivered to me,LV381094525CN,I've been following china post Royal mail,since I brought my item on the 17/12/2021,it's now 18/01/2022,and still no item,even though it says it's left overseas,on my UK Royal mail account,but it's still in carriers hand in china,what is going on,please can someone tell me,

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