Asked by Cabir | 12/2/2020 7:18:11 PM

In the China EMS it shows that my parcel has arrived to Korea on the 25th but when I call the korean post they said that it hasn't arrived yet
I'm wondering if my parcel has been lost at somewhere.

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3 Answer(s)

Daisy 12/3/2020 3:22:22 AM

Hi Cabir,

It should be stuck at the customs of South Korea now. You'd better wait for more days to get update.

Cabir 12/3/2020 7:54:01 AM

I called the korean customs but they said it hasn't arrived yet...
Thats why I send here and I'm afraid that it's has been lost somewhere in guangzhou

Michael 12/3/2020 11:31:59 AM

If you have already called the Korean customs, you should contact the postal service your package was shipped by, to see if they have any updates or information. If that doesn't work, I would recommend asking the seller for a refund.

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