Exchange Station return And security return twice

Asked by Clauds68 | 6/15/2020 3:13:46 AM

Can someone please help me.
I ordered on the 23rd March and my package is still in transit. It has been sent back twice for security note. Will I still receive my package? Is they any way of getting in touch with the airline directly. I haven’t had any new update since the 4th June

Guangzhou, has been delivered to the airline transport
2020-06-04 03:42
Guangzhou City, leaving the Guangzhou International Center, the next stop ,Guangzhou International Exchange Station
2020-06-04 02:23
Guangzhou City, Guangzhou International Center has been exported to the direct seal
2020-06-04 02:22
Guangzhou City, Guangzhou International Center return, note: security return
2020-06-04 00:44
Guangzhou City, Guangzhou International Exchange Station return
2020-05-30 05:54
Guangzhou, has been delivered to the airline transport
2020-05-28 13:50
Guangzhou City, Guangzhou International Center has been exported to the direct seal
2020-05-28 13:50
Guangzhou City, Guangzhou International Center return, note: security return
2020-04-02 04:21
Guangzhou, has been delivered to the airline transport
2020-04-02 03:26
Guangzhou, Arriving at The Guangzhou International Exchange Station
2020-04-02 02:48
Guangzhou City, Guangzhou International Center has been exported to the direct seal
2020-04-01 22:12
Guangzhou City, leaving the "International Express Baiyun Investment Department", the next stop "Guangzhou International Center"
2020-04-01 20:35
Guangzhou City, "International Express Baiyun Investment Department" has received, touts: Wu Yuqian, tel: 13901390139

Track Your Package

3 Answer(s)

Daisy 6/15/2020 6:11:28 PM

Hi Clauds68,

It was delivered by airline on June 4. It usually takes about 30-60 days to have update showing it arrives in your country after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Clauds68 6/15/2020 10:08:36 PM

Hi, Daisy.

Thank you for your advise. My tracking information has expired, what do I do now? I have had a refund from the seller, but I’m told it still on it’s way and I can have it as a gift. But the tracking has expired.

Daisy 6/19/2020 6:56:50 AM

Hi Clauds68,

If the package couldn't be devliered in 75 days, it's thought to be expired in tracking system automatically. This is because most of the package could be delivered in 75 days in normal. You still could receive it although it shows expired.

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